Shipping & Guarantee

Our Guarantee

If you don't like your coffee, we'll either give you another bag or refund 100% of the price of the coffee and shipping, if applicable.  If you're cool, we might even do both.


If you're not happy with your brew, please Contact Us with your order number and details about what went wrong. We will respond quickly and make sure the problem is resolved asap.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your beans, roasting schedule, and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

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